Managed IT Services
A managed service relationship with Lebby Consulting, LLC results in a predictable, proactive approach to the management and maintenance of your critical IT systems.
- 24/7 IT Support: Our team is always available to assist you.
- Customized Solutions: Tailored IT strategies to meet your unique business needs.
- Proactive Monitoring: Minimize downtime with our real-time system monitoring.
- Experienced Professionals: Certified experts to handle all your IT challenges.
Proactive - Secure - Flexible
We take a proactive approach to IT, monitoring your IT assets around-the-clock to make sure issues are resolved before they become big problems.
Our best-in-class security solutions allow you to rest easy knowing your business is protected from the latest threats.
We understand your business’s IT needs fluctuate and believe you should only pay for what you need. Easily scale our services up or down on a month-to-month basis.
Remote Monitoring
REAL-TIME VISIBILITY ACROSS ALL YOUR DEVICES
Maintaining a safe and productive IT environment means knowing what’s happening with every single part of your network at all times.
Remote Monitoring gives you the poweras it is effective.
With features such as background monitoring, automated tasks for large groups of devices and maintenance windows to ensure business productivity, you’ll gain new levels of awareness and control of your entire environment.
Advanced Endpoint Security
We provide industry-leading Endpoint Detection and Response (EDR) software, backed by a 24×7 Security Operations Center to monitor and eliminate threats before they harm your systems.
FAQ
Why should I use a managed service provider?
A Managed Services Provider (MSP) is a company that remotely manages a client’s IT infrastructure and end-user systems. MSPs typically provide services such as network management, security monitoring, data backups, and help desk support to ensure optimal IT performance.
How do Managed Services differ from Break/Fix IT support?
Managed services are proactive, meaning MSPs monitor and manage your IT systems continuously to prevent problems before they occur. Break/Fix IT support, on the other hand, is reactive—only addressing issues after they happen.
What are the benefits of working with an MSP?
Some key benefits include:
- Proactive IT management and issue prevention
- Cost savings through fixed monthly fees
- Access to expert IT support
- Increased system reliability and uptime
- Enhanced cybersecurity and data protection
- Scalability to meet growing business needs
What is the cost of MSP services?
The cost varies based on the services provided, the size of your business, and the complexity of your IT infrastructure. MSPs typically offer pricing models like per-user, per-device, or all-inclusive flat fees. It’s best to request a customized quote based on your needs.
If I have a question or need technical assistance, how do I contact you?
You can contact our Help Desk support team by phone (803) 766-4700), email ([email protected]), or through our online portal
What should I look for in an MSP?
When selecting an MSP, consider the following:
- Experience and expertise in your industry
- Service level agreements (SLAs)
- References and reviews
- Response times and customer support availability
- Range of services offered
- Pricing structure
What happens if I have an IT emergency?
Lebby Consulting, LLC offer 24/7 support, ensuring that emergencies are addressed quickly. Response times depend on your service level agreement (SLA), which outlines the expected response times for various types of incidents.
How does the onboarding process work?
Onboarding typically involves:
- Assessment of your current IT infrastructure.
- Planning the transition to managed services.
- Implementation of monitoring tools and setting up necessary services.
- Ongoing support and optimization as you transition to MSP services.
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